Refund policy

Returns and exchanges

We accept returns and exchanges within 60 days of delivery for orders shipped to the United States and Canada. We accept new, opened and used products, including returns of defective and non-defective items.

How to return an item

Email clevercontraption@gmail.com with your order number to arrange a return or exchange and receive return mailing instructions. Returns are sent by mail. The buyer is responsible for the return shipping label and return shipping costs. We do not charge a restocking fee.

Refund processing

Refunds are issued within 5 business days after we receive the returned item. This processing period is separate from the 60-day return window. Your bank or payment provider may need additional time to post the refund.

Damaged or incorrect orders

If your order is defective, damaged or incorrect, please contact us as soon as possible so we can help resolve the problem.

Cancellations

Cancellations are accepted before the item has shipped.