Frequently Asked Questions
Find answers about choosing a product, colors, orders, shipping and returns. For help with a specific item or order, contact Clever Contraptions.
Choosing a product
What does Clever Contraptions sell?
We offer funny signs, fidgets, organizers, home decor and gifts. We are a family-owned business in Beaverton, Oregon, and make and package orders ourselves.
How do I check the size and what is included?
Read the dimensions and included items in the product description and look through the product photos before ordering. For holders and mounts, check the listed compatibility and mounting requirements. Contact us if a measurement or fit is unclear.
Which colors can I choose?
Many products offer up to 27 color choices. Available options vary by design and are listed on each product page. Select your preferred option before adding the item to your cart.
Can I request a custom color or personalized design?
Check the product options for personalization and color choices. For requests that are not listed, contact us before ordering so we can confirm what is possible.
What materials and hardware are included?
Materials and included hardware vary by item. Check the individual product description for those details, along with any care instructions.
Where should I start when choosing a gift?
Browse best sellers or our gift collection. For a workspace, try office accessories and funny office signs. For a teacher or curious learner, explore educational models.
Setting up a workspace? Read our small-desk organization guide for a practical layout and buying checklist.
Choosing a gift for a dinosaur fan? Our dinosaur pencil holder guide covers desk space, fit and color choices.
Do you offer bulk orders?
Yes. For businesses, schools, events or gifts in quantity, visit Bulk Orders or contact us with the product, quantity, color choices and requested date so we can discuss pricing and timing.
Shipping and order help
When will my order ship?
Order preparation time is separate from delivery time. Check the product listing and our shipping policy for current information. Large or custom orders may take longer. Contact us before ordering if you need an item by a particular date.
Do you offer free shipping?
Eligible US orders of $35 USD or more qualify for free Economy shipping. Other shipping services and charges are shown at checkout.
Where do you ship?
Our currently configured shipping destinations are the United States and Canada. Available destinations, services and charges are shown at checkout. Contact us before ordering for another destination. Buyers outside the United States are responsible for applicable customs fees or import taxes.
How do I track an order?
We email tracking information when your order ships. If you cannot find it, check your spam folder or contact us with your order number.
What should I do about a damaged or incorrect order?
Email clevercontraption@gmail.com with your order number and a description of the problem. Include a photo when it helps show what happened.
Returns and refunds
Can I return or exchange an item?
We accept returns and exchanges within 60 days of delivery for orders shipped to the United States and Canada, including new, opened and used products. Read our return and refund policy for the full terms.
How do I arrange a return, and who pays return shipping?
Email us with your order number for return mailing instructions. The buyer is responsible for the return label and return shipping costs. We do not charge a restocking fee. Refunds are issued within 60 days after we receive the returned item.
Can I cancel an order?
Cancellations are accepted before the item has shipped. Contact us as soon as possible with your order number.
